TowBoatUS Tampa Bay Earns "Tower Of The Year" Award
By Mel Fabrikant Tuesday, January 29 2013 @ 10:54 AM EST
Much like an auto club for boaters, an annual on-the-water towing plan with TowBoatUS gives boaters and anglers a reliable way to call for assistance when their boats break down on the water, run out of gas, or run aground. The locally-owned company is part of a nationwide network of over 300 ports and a fleet of over 600 TowBoatUS and Vessel Assist towboats. The company was honored for its near perfect towing dispatch operation, superior customer service and satisfaction, as well as towing case management.
The company also received two additional awards – the BoatUS Membership Achievement Award for selling the most BoatUS memberships in the entire fleet, and was honored with the BoatUS Dispatchers Choice Award, given by the dispatching staff at the BoatUS 24-hour call centers for providing members with fast response and utmost professionalism during the dispatch process.
“We have grown our business to become the largest BoatUS towing service provider in the United States and we are very proud of our accomplishments,” said Capt. Larry Tieman. “With fourteen boats and sixteen captains, we handle over 2,500 requests a year for on-the-water assistance. If you’re broken down or run out of gas near shore, we’re very proud that we can get a bright red towboat with a professional captain to your location in usually an hour or less,” he added.
“The Tieman’s operation is the standard bearer that many in our towing fleet look up to, showing others how to run a successful on-the-water towing business in one of the busiest regions of the country,” said BoatUS Vice President and Director of Towing Services Adam Wheeler. “And they do it professionally, with the great care that our members deserve, and always with a positive attitude.”
BoatUS Towing Services offers an “unlimited” towing plan for Florida boaters for just $149 a year, which includes BoatUS membership. Without a towing plan, the national average out-of-pocket cost for a tow is about $600. For membership and towing information visit www.BoatUS.com/towing or call 800-888-4869.
About BoatUS Towing Services:
Boat Owners Association of The United States (BoatUS) is the nation's leading advocate for recreational boaters providing over half a million members with a wide array of consumer services, including on-the-water towing assistance provided by TowBoatUS and Vessel Assist. Combined, these two towing fleets offer boaters, anglers and sailors the world’s largest network of towing ports with over 300 locations and over 600 towing assistance vessels — three times larger than the closest competitor.