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New News From Verizon Wireless Re. RootMetrics

Getting travel directions quickly or accessing the web for news and information on the go, texting family and friends, and calling home from the road are examples of some of the most frequent activities of mobile users. All work best on a consistently reliable wireless network that you can count on when and where you want and need it.


Verizon Wireless was the overwhelming network performance leader in the rankings of wireless providers in the United States in the first National RootScore® Report, issued today by Seattle-based RootMetrics. Verizon Wireless ranked highest in five categories, including the Overall Award Winner in the National RootScore Report and top honors in New Jersey overall report, specifically winning for data, speed and reliability.

“What’s most important is that our customers have access to a consistently reliable wireless experience when and where they want it,” said Nicola Palmer, Chief Technology Officer of Verizon Wireless. “The most recent RootMetrics report confirms we are meeting and exceeding our throughput brand promise of 5 to 12 Mbps on the downlink and 2 to 5 Mbps on the uplink across our footprint, which covers more than 500 markets and 97 percent of the U.S. population.”

RootMetrics, an independent mobile analytics firm, said its first national study was designed to characterize the consumer mobile network performance experience at a national and state level, beyond the market-specific reports it has issued up to now, in the most comprehensive mobile network test completed and published by a third-party tester. Scores were based on RootMetrics testing performed in the second half of 2013. The company ranked the four major U.S. wireless providers in six categories: Overall Performance, Reliability, Data, Speed, Call and Text.

These results were a large part due Verizon’s financial commitment to the region. Verizon invested $9.4 billion in its wireless network alone during 2013 – with reliability being the critical reason for this. Of that $9.4 billion, Verizon Wireless invested more than $400 million in Network enhancements in the New York Metro Region to ensure customers in NY and NJ have access to a strong, reliable network experience.

On an even more local level, this past December, for the fifth consecutive study, Verizon Wireless won the Root Metrics award for top data performance as well as top combined network performance in the New York Metro Region. In 2013, Verizon began deploying AWS spectrum to meet added data capacity in various markets. More than 5,000 cell sites in cities such as New York are already helping keep Verizon the most reliable network.

Verizon Wireless today covers more than twice the geography of any other wireless provider in the United States with its super-fast and most reliable 4G LTE network and provides its customers with access to 4G LTE in more places than any other LTE network provider.

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