Sean Benson has been with the police department in many capacities. In addition to dispatching he is now teaching newcomers on the specialties of his field. Over his 23 years of service, he has served Paramus not only in the Police Department but also as a Volunteer fireman. Of course having lived in Paramus for all of his 40 years, he has not only gone through our school system, but also given back to the community.
To learn dispatching (a civilian job) he had to go to school and become certified. One of the courses he took was a basic telecommunications class where he learned how to talk to people in emergency situations, gather pertinent information and then be able to disseminate the data to the proper channels.
Another class, more sophisticated, was EMD (Emergency Medical Dispatch). There he learned how to cope with 911 calls from a medical point of view, interpret the response and then assign it to the proper emergency channels. One of the salient points is for the dispatcher to stay on the phone with the troubled party.
In House Training served an important part of his position. Handling requests from the police cars on the road, his department does a lot of computer checking. Even with most of the cars having their own computer, he and his staff still field a lot of calls.
ENFORSYN is the latest computer system to reach our up to date police department. It handles a lot of the search requested, and comes up with not only the address but also the cross street. This shortens the access time for the person in the police car enabling the police to get to the scene rapidly.
When asked about his personal life, Sean mentioned that he is married to Corinne and that their three offspring have one thing in common ? 4 letter names. They are Sean Jr. (16), Erin (14) and Cory (5).
This devoted Paramus resident is also Communications Officer for Steve Mehl?s Office of Emergency management.